SEO Success Manager

It's an exciting time to join Semactic! We are in a phase of acceleration (managing over 100 sites through the platform) and are aiming for ambitious goals to position Semactic as the leading SEO solution in Belgium, France, and Europe.

You will have the opportunity to play a key role in our growth, both in Belgium and internationally, while developing your skills and taking on significant responsibilities.

Become the European leader in SEO activation software

At Semactic, we are developing a magnificent innovation, combining the best of marketing, SEO, and technology. Since our launch in March 2020, we have been committed to making SEO accessible to everyone, from experts to beginners. Every day, we support various types of businesses and renowned brands such as the Red Cross, Medi-Market, Daikin, Maniet, Baobab,... Thanks to our software and dedicated experts, they achieve unprecedented results and constantly stay up-to-date with the latest SEO trends.

More fundamentally, our mission at Semactic is to enable everyone to fully benefit from the digital era and to significantly amplify their impact, both as businesses and as individuals.

For more information, visit semactic.com

As a Customer Success Manager, you will be at the forefront of helping our clients achieve unprecedented SEO results. You will work within a team of talented SEO customer success managers who are passionate about content, data, and the ever-evolving industry.

Being a SEO Success Manager at Semactic is:

• Understand your clients' challenges, their competitive environment, their users' research, and the usual customer journeys.
• Conduct analyses and define the strategies necessary for the launch of your clients' projects, based on their needs (the 'setup' phase): technical SEO audit, advanced semantic analyses, definition of an optimized site structure, etc.
• Help them define their goals and success metrics, and ensure they use Semactic effectively.
• Provide them with proactive and optimal support through the platform and regular interactions (usually via video conference): onboarding, project tracking, recurring calls, etc.
• Effectively combine your SEO expertise with the use of the Semactic platform to help your clients achieve significant growth in SEO.
• Closely monitor our platform's usage by clients and regularly provide them with advice, information, and strategies to improve their search engine optimization results.
• Build strong relationships with them by positioning yourself as a trusted advisor and a leader in SEO strategy
• Identify opportunities to increase organic traffic and revenue for your clients through proactive analysis of results and search engine optimization implementations
• Regularly monitor SEO trends and identify opportunities for our clients, the Customer Success Management team, and Semactic in general.
• Contribute to SEO-related content: white papers, blog posts, LinkedIn publications, videos...
• You are the voice of our customers, you regularly provide feedback to the marketing and product teams, and you identify upselling opportunities for your clients.

You are the person we are looking for if you have:

• An initial professional experience, ideally in the digital marketing sector
• A good understanding of the fundamentals of search engine optimization and how to conduct a technical and semantic SEO audit
• Good knowledge of the latest developments and trends in search engine optimization
• Knowledge or familiarity with tools such as Google Analytics, Google Search Console, Screaming Frog, Semrush, and other tools/technologies used to develop and track SEO strategies
• Perfect command of French or Dutch and good command of English (essential); knowledge of another national or European language would be a serious asset
• A passion for customer relations and finding solutions
• Excellent organizational skills: ability to prioritize tasks, meet deadlines, and achieve tangible results.
• A constant desire to learn and challenge oneself to make progress every day.
• A master's degree in management, marketing, or communication, or equivalent experience in a field relevant to the position (your personality and background are more important to us than your education).
• Already heard about Semactic and eager to adopt our solution 🙂

Why Semactic?

We offer:

• Un environnement de travail dynamique et flexible dans lequel vous disposez de l'espace nécessaire pour vous développer, prendre des responsabilités et contribuer à notre expansion internationale.
• Une culture d'entreprise « horizontale », où toutes les idées sont prises en compte et où l'initiative est encouragée.
• Une super ambiance de travail. Teambuildings et afterworks au programme 😊
• Des formations régulières (conférences en Belgique et à l'étranger, formations en ligne, etc.) pour vous aider à développer vos compétences.
• Un salaire compétitif, en adéquation avec le marché
• Assurance maladie (Alan, tu verras, c'est génial)
• Un cadre de travail agréable, en plein centre de Nivelles (littéralement à deux pas de la place et de sa magnifique collégiale, et à 8 minutes à pied de la gare 😊) tout en ayant la flexibilité de travailler de chez soi 2 jours par semaine